We deliver to most parts of the world.
All orders placed before 11:00 AM on a business day are typically shipped the same day. Orders are not shipped on weekends or public holidays. During busy periods, longer delivery times may occur – we strive to dispatch your order within 1-4 business days from the day your order is placed. Once your order has been shipped, you will receive a confirmation via email, and on the same day, you will receive a tracking number from the chosen carrier.
STELLA NOVA cannot be held responsible for any delays caused by the carrier.
All taxes, VAT, and duties are included in the shipping cost for deliveries outside the EU.
DELIVERY WITHIN THE EU
GLS from 6 EUR
Standard delivery time: 2-7 business days
Free shipping on orders over 270 EUR
DHL from 5 EUR
Standard delivery time: 2-7 business days
Free shipping on orders over 270 EUR
DELIVERY OUTSIDE THE EU
FedEx from 15 EUR
Standard delivery time: 5-10 business days
See all delivery options and prices at checkout.
DELIVERY BEFORE CHRISTMAS
Order before December 13th to ensure delivery before Christmas.
We strive to ensure that the information on our website is as accurate as possible, but we cannot guarantee that all products are in stock at the time of order processing. If an item is out of stock or if there are any errors in the information affecting your order, we will email you as soon as possible.
Please note that we cannot cancel or modify an order once it is confirmed.
If you refuse to accept your package or fail to pick it up from GLS before it is returned, you will be charged 12 EUR, covering shipping and handling fees.
If you have any questions, please get in touch with our customer service at info@stella-nova.dk.